Pristine Clean
Hours & Location
1090 W Bagley Rd Suite 103, Berea, OH 44017, United States
(440) 454-7041
https://pristineclean.com/
- Monday: 9 AM - 8 PM
- Tuesday: 9 AM - 8 PM
- Wednesday: 9 AM - 8 PM
- Thursday: 9 AM - 8 PM
- Friday: 9 AM - 6 PM
- Saturday: 9 AM - 2 PM
- Sunday: Closed
Pristine Clean Reviews
Absolutely lousy! Do not use!! They did our quote over the phone, should have come to see our house first. It's an 1872 Italianate victorian. I can still smell the bleach from over a month ago. They claim their cleaning product is environmentally safe, but it's not! We paid $2,400 to a landscaper to clean up leaves and put mulch down and it has been destroyed by Pristines chemicals. It looks like fall around the border of our house. There are dead leaves everywhere and bleached leaves. Let's mention the bleach spots and streaks on our 150+ yr old home now, thanks to Pristine. They came out 3 times, and it still looked horrible. We said enough is enough. They were spraying water up and into the house causing more dirt to run down. Don't forget our windows looked better before they came over. The water and cleaner came into the house too, leaving chemical streaks inside the house. Some upper management emailed us saying he'll only knock $60 off our bill for our 4 ferns and he'll only communicate by email for now. That sounds like they've been sued before! Watch out, don't use!!
We had the company out to clean our concrete patio. We were told to move the furniture off the patio. We did. After the cleaning, the furniture and kid's toys were covered in mud. They had to come back two more times to get it all cleaned. The guy who came back was frustrated that the first person left it as such a mess. The concrete looked fine. I went back to the original email. It never specified how far off the patio furniture should be. My husband was home, so the worker could have easily asked him to move it if it was a problem. I reached out to the company to see if they could do anything about the cost ($370 for them to have to come out 3 times to actually get the job done ), but they only offered $75 off a future service after I pushed the issue. I was pretty disappointed.
Recommendations before choosing a Pressure Washing Service
Follow these 5 essential guidelines to ensure a safe, efficient, and high-quality exterior cleaning service:
Look for pressure washing companies with positive Google, Yelp, and Facebook reviews. Real customer feedback will help you identify reliable and professional contractors.
Make sure you understand exactly what is covered in the price, such as house washing, driveway cleaning, roof soft washing, deck or fence cleaning, and whether detergents are included.
Verify if the company uses professional-grade equipment and appropriate techniques like soft washing for delicate surfaces to avoid property damage.
Ensure the contractor is properly licensed to operate in the USA, carries general liability insurance, and follows local regulations to protect your property.
Always ask for a detailed written quote outlining pricing, scope of work, turnaround time, and any guarantees before hiring.
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